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contact-center, equipe comercial e fax;

",{"_21":64,"_59":65,"_61":66},"42b58533-fabd-4fad-a5c1-d19605839920","B","

Web, e-mail, fax;

",{"_21":68,"_59":69,"_61":70},"f2b3f4dd-a891-4871-a9f4-27734c8cf17c","C","

blogs, call-center, contact-center;

",{"_21":72,"_59":73,"_61":74},"9fdaadb6-266a-47ee-8ea2-7000dd04238f","D","

Help desk, quiosques multimídia, jogos eletrônicos;

",{"_21":76,"_59":77,"_61":78},"8c79b78e-8564-49e7-8491-43f95d7309bc","E","

equipe comercial, fax, twitter;

","solution_explanation","statement","

Assinale a alternativa que não apresenta pelo menos dois canais de comunicação utilizados por uma empresa numa estratégia de Marketing de Relacionamento com seus clientes:

","status","pending_classification","hasRelatedVideo","relatedVideos",[87],{"_88":89,"_107":108,"_28":123,"_160":161,"_179":124},"content",{"_21":90,"_34":91,"_92":-5,"_93":94,"_95":96,"_97":-5,"_23":98,"_101":102,"_103":102,"_104":-5,"_105":106},"ca451fb2-9e8b-4938-801e-7ae689af8929","Demonstração das Variações Patrimoniais - DVP - Parte 1","description","content_type_id","1051eee7-c62e-4b2c-9900-77a29fcec080","resource_id","f9a280b8-ed92-4a90-bf3a-eb08b8a5f109","user_id",{"_99":100},"external_id","4650","created_at","2025-08-20T12:27:41.608438+00:00","updated_at","content_group_id","slug","demonstracao-das-variacoes-patrimoniais-dvp-parte-1","prometheusData",{"_109":110,"_116":117,"_118":119,"_120":121,"_6":122},"provider",{"_21":111,"_112":113,"_114":115},"06f120be-2194-4548-8336-7ba44ffbae14","key","grupo_q_proteus","kind","proteus","reference","1752cbea-2c21-47e0-b801-4d0c228101a4","state","completed","thumbnail_url","https://proteus.grupoq.io/videos/1752cbea-2c21-47e0-b801-4d0c228101a4/thumbnailsthumb.0000000.jpg","https://proteus.grupoq.io/videos/1752cbea-2c21-47e0-b801-4d0c228101a4/levels.m3u8",[124],{"_21":125,"_34":126,"_36":127,"_128":129,"_130":-5,"_101":131,"_103":131,"_23":132,"_105":139,"_140":141},"7a66d35f-1713-46a7-954b-d29c3ecd0138","Administração","administracao","tag_group_id","c1ce2cf2-b217-4cc7-8182-81c56bd3522d","parent_id","2025-04-29T01:57:27.846077+00:00",{"_133":134,"_135":136,"_137":138},"childrenCount",25,"content_count",0,"question_count",318441,"administracao-1","children",[142],{"_21":143,"_34":144,"_36":145,"_128":129,"_130":125,"_101":146,"_103":146,"_23":147,"_105":150,"_140":151},"58ec5133-0a79-42f6-bb05-b627e53e8fa5","Marketing","marketing","2025-04-29T02:19:12.828432+00:00",{"_133":148,"_135":136,"_137":149},11,43350,"marketing-7",[152],{"_21":153,"_34":35,"_36":37,"_128":129,"_130":143,"_101":154,"_103":154,"_23":155,"_105":158,"_140":159},"49b3cab6-fd74-4912-99ae-e7df281e0cae","2025-04-29T03:44:32.303369+00:00",{"_133":156,"_135":136,"_137":157},5,8845,"marketing-de-relacionamento-4",[],"video",{"_21":96,"_162":91,"_92":-5,"_163":164,"_165":166,"_6":-5,"_167":-5,"_109":166,"_168":169,"_120":-5,"_170":-5,"_171":-5,"_172":-5,"_173":-5,"_23":174,"_175":136,"_176":-5,"_82":177,"_101":178,"_103":178},"title","duration",26,"source_type","prometheus","iframe_url","provider_video_id","3ebace62-3310-4a8f-96b1-8202b682c335","format","quality","file_path","file_size",{"_99":100},"views_count","last_played_at","draft","2025-08-19T11:56:18.928777+00:00","tag","similarQuestions",[182],{"_18":19,"_20":19,"_21":183,"_55":184,"_79":19,"_80":197,"_28":198},"ab8d9c1f-edb8-4fd3-84d7-ff7b6b31bf7b",[185,188,191,194],{"_21":186,"_59":60,"_61":187},"e246d624-1421-4fa9-93c3-9261ae8ffab3","

Uma área em que não será afetada com a IoT são os serviços públicos, pois constitui um atendimento personalizado.

",{"_21":189,"_59":65,"_61":190},"fb7341db-4f26-477f-84f9-0b9914fd32f9","

A IoT tem uma perspectiva de crescimento somente em países ricos e com grande mercado consumidor.

",{"_21":192,"_59":69,"_61":193},"3b472334-0c2e-4a83-9810-c2ce67447c2d","

O mercado da IoT não trará uma revolução da informação e pouco afetará o mercado.

",{"_21":195,"_59":73,"_61":196},"7d316b17-028f-4698-aabc-ac16bea8c568","

A IoT mudará de forma drástica a relação das pessoas com os objetos e com a vida.

","

Considerando o tema da IoT, assinale a opção correta.

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